FAQs

Where does the name Mikmat Designs come from? 
Mikmat embodies everything about an eclectic Mix & Match style, so I thought what better way to remember this than Mik (Mix) & Mat (Match)?! 

Who makes all of these amazing earrings?
I do! I design, draw and assemble each pair of Mikmat earrings. I love to work with other small businesses, and work closely with a local laser cutter to get all of the shapes laser cut (sometimes from other's offcuts and weird left over shapes!). They are then assembled here in the Mikmat Studio in Newcastle NSW. 

Are they original designs?
Yes! All of our jewellery is sketched by hand, designed and then digitally drawn before sending these to our laser cutter. 

I have really sensitive ears, can I still wear Mikmat earrings?
We have some great friends who have tested our earrings in their sensitive ears and they have had great results! We think its a combination of being super lightweight and using hypoallergenic stainless steel, it means that the earring doesn't drag into your ear, while also being nickel and lead free.
You know your ears better than we do though, so if you are super sensitive, get in touch with us via email or our Custom Orders page and we can see what solutions we can come up with for you.  

How is my order sent? And do you offer Free Shipping?

Free Shipping Checkout Codes: 
FREESHIP within Australia for orders over $70
FREESHIPOS for International orders over $120AUD

 All orders are sent out via Australia Post with options for tracking or Express at Checkout.  

All orders are posted in thoughtful packaging; each item is wrapped in recyclable paper and then placed into a cardboard box. Please re-use or recycle our packaging.

Your tracking number will be emailed to you when lodged with Australia Post so you can see where it is on its way to you. 

If you have any trouble tracking your parcel, please contact AusPost on 1800 101 318 before contacting us via email. 

Mikmat Designs is not responsible for items lost or stolen in the mail but will try our best to work with you to find your items. 

Can I pick up locally in Newcastle?
Yes, please get in touch via email to discuss whether the pick up location and times is convenient for you. I'm always happy to bring your order along to a market I'll be at too! 

Do you do clip on earrings?
Yes, this is a custom order but I'm more than happy to create a pair for you. I use Clip on backs with a screw made from brass. I've even tested these myself and find them pretty comfortable. 
Get in touch via email or via the Contact page. 

Do you post Internationally? 
Yes, to most places. Depending where in the world you are, the postage can change, but will be automatically calculated at the checkout. For orders over $120AUD, use the code FREESHIPOS for free international postage. 

Can I be a stockist? 
For all wholesale enquiries, please go to my Wholesale page and apply for a log in. Once approved you will have access to further information and wholesale prices. We offer postcode exclusivity to our stockists and we would love to work with more stores Australia-wide and internationally.  

Any other questions? Please get in touch!

hello@mikmatdesigns.com

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